GTM Payroll Services Inc
  • NY, USA
  • Hourly
  • Full Time

Medical/Dental/Vision, 401k, Group Term Life Insurance, Backup Dependent Care, generous PTO and Birthdays off


This dual functioning role will act as the front-line customer service contact for high net worth household clients utilizing GTM's payroll service and will assist the Tax Manager with the tax process, problem resolution and new account set-ups while working within a fast moving, complex payroll environment dealing with 40 + states.

Essential Functions:

  • Responsible for customer support and acting as the primary account manager clients on payroll and tax issues.
  • Provide customer service to accounts by making account changes/updates and explaining payroll regulation. 
  • Responsible for data collection, service, tax resolution for payroll and tax services working with federal and state agencies.
  • Assisting the Tax Manager with the tax process, problem resolution, assembly and new account enrollment.
  • Assist the Tax manager with quarterly and annual tax filing process.

Knowledge, Skills, Abilities:

  • Excellent customer service skills (internal and external).
  • Possess excellent oral and written communication skills.
  • Possess strong analytical skills.
  • Attention to detail and the ability to multi-task.
  • Time Management skills, including the ability to organize and manage multiple priorities.

 Minimum Qualifications:

  • 2 - 4 years customer service experience in a payroll or human resource environment.
  • BA/BS degree in business or a related field is helpful
  • Strong PC and problem-solving skills.

Success Factors:

  • Have the ability to work under time constraints to meet daily, weekly, and monthly deadlines.


Some of the great benefits offered at GTM are: Medical, Dental, Vision, Concierge Medical Service, 401k with company match, Life Insurance, generous paid time off policy, birthdays off, dependent care back-up service, casual Fridays, monthly happy hours, holiday and summer events, and much more!!



GTM Payroll Services Inc
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