GTM Payroll Services Inc
  • NY, USA
  • Full Time

Medical/Dental/Vision, 401k, Group Term Life Insurance, Backup Dependent Care, generous PTO and Birthdays off


This position performs a range of administrative functions related to human resource management, employee development, household employment related issues and customer service. Manages client activities to create and develop strong relationships, retain clients and ensure quality service.

Essential Functions

  • Develops and maintains working knowledge of all GTM's Household HR service offerings.
  • Follows through on requests from assigned clients.
  • Acts as primary point of contact to facilitate resolution of client human resources issues.
  • Informs and educates clients about human resources policies, procedures, performance management, recruitment, and employee relations issues.
  • Delivers presentations that meet high quality standards.
  • Assists clients with resolution of employee issues pertaining to leaves of absence, workers' compensation, and disability accommodations.
  • Assist clients with job descriptions, interviewing best practices and onboarding activities.
  • Assist clients in developing and administrating employee benefit package and coordinate third party communication.
  • Answers questions and provides guidance on overtime regulations, time off and other forms of leave that may be state specific.
  • Coordinate client needs with the GTM payroll, tax and insurance teams.
  • Maintains knowledge of trends and changes in Human Resources legislation, and conveys local, state, and federal laws to clients to maintain compliance.
  • Develops, revises and implements HR policies, procedures and performance management tools.
  • Answers nonroutine requests for information on policy interpretation.
  • Conducts periodic audits of human resource activities to ensure compliance with laws, policies and procedures.
  • Participates in professional development sessions or seminars.
  • Works on special projects.

Knowledge, Skills, Abilities

  • Understanding of HR best practices, employment, labor and wage regulations.
  • Working knowledge of employee benefits, open enrollment and performance reviews.
  • Time management and the ability to complete tasks efficiently.
  • Consultative/coaching skills to assist and support client employers in all areas of employment.
  • Conflict resolution and problem resolution skills.
  • Sharp oral and written communication skills in order to relay information clearly and effectively.

Minimum Qualifications

  • Bachelor's Degree in Human Relations, Business, or related field.
  • 5 years of experience in Human Resources experience, or the equivalent combination of education and experience.
  • PHR or SPHR is a plus.

Success Factors

  • Possess a keen sense of ethics when it comes to confidential information or sensitive situations.
  • Ability to develop rapport with clients and be seen as the "go-to" resource for HR issues.



Some of the great benefits offered at GTM are: Medical, Dental, Vision, Concierge Medical Service, 401k with company match, Life Insurance, generous paid time off policy, birthdays off, dependent care back-up service, casual Fridays, monthly happy hours, holiday and summer events, and much more!!


GTM Payroll Services Inc
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